Room and Rate
Hotels
London
Edinburgh
Manchester
Paris
Rome
Barcelona
Amsterdam
Dubai
New York
city hotel
country house
boutique
aparthotel
hostel
resort
business
family
romantic
accessible
dog friendly
Airport hotels
Spa hotels
Historic and listed buildings
Groups & brands
Marriott Bonvoy portfolio
Hilton Honors portfolio
IHG One Rewards
Accor ALL
World of Hyatt
Wyndham and Choice
Premier Inn
Travelodge
Village
Malmaison
Independent and small luxury collections
Soft brands and what they actually mean
Loyalty & status
How each programme earns and burns
Elite status tiers and benefits
Status matches and challenges
Credit card routes to status
Points valuations
Award nights and dynamic pricing
Free night certificates
Upgrades: what actually triggers one
Devaluations and how to spot one coming
Transferring points in from bank programmes
Family and household pooling
Finding award availability
Status expiry, extensions and rollover nights
Lifetime status thresholds
Booking & rates
Direct vs OTA booking
flexible
non-refundable
member
Corporate and negotiated rates
Best rate guarantees
Resort fees and destination charges
City and tourist taxes across Europe
Cancellation policies
Overbooking and walking
When prices actually drop
Prepaid versus pay at hotel
Group and event room blocks
Consortia and travel agent rates
VAT reclaim on UK business stays
Cancelling and rebooking a falling rate
Rate audits and price drop alerts
The stay
Check in and early arrival
Room types and bed configurations
included
paid
worth it
Lounge access
Accessibility in UK and European hotels
Families and connecting rooms
Complaints and compensation
Safety and security in hotels
Wi-fi quality and paid tiers
Air conditioning and heating in UK and European hotels
Room location and noise
Late checkout and what actually triggers it
Gym, pool and spa access
Travelling with a dog in practice
Fire safety and evacuation information
News
Booking platforms
Booking.com
Expedia and Hotels.com
Agoda
Google Hotels and Trivago
Mr & Mrs Smith
Secret Escapes and flash sales
Amex Fine Hotels + Resorts and Virtuoso
Hotel direct sites and member rates
Rate parity in practice
When an OTA booking goes wrong
Payment and protection
Section 75 and chargebacks on hotel bookings
Prepaid rates and what you give up
Dynamic currency conversion at check-out
Deposits, pre-authorisations and holds
Travel insurance and hotel cancellation cover
Points transfers from bank programmes
Disputing a resort fee
Complaints and compensation
Complaints and compensation - reporting from Room and Rate.
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