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Booking Rates: Spotnana CEO Steve Singh argues the travel industry's real value lies in post-booking servicing, not search
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Spotnana CEO Says AI Can Halve Hotel Booking Servicing Costs

Spotnana CEO Steve Singh argues the travel industry's real value lies in post-booking servicing, not search. He claims AI automation can cut these costs by 50% while improving traveler experience.

19 Sep 2026

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