When an OTA booking goes wrong
Everything filed under booking platforms in our hotels & resorts coverage, the 10 reports filed on it so far.
AI Search Reshapes Hotel Visibility and Booking
AI-powered search tools are changing how travelers research hotels, creating new visibility challenges for properties.
Global Payments Partners with Centara for Thailand Hotel Payments
Global Payments Inc. has partnered with Centara Hotels & Resorts to power cross-border payment capabilities across Centara's Thailand properties...
Spotnana CEO Says AI Can Halve Hotel Booking Servicing Costs
Spotnana CEO Steve Singh argues the travel industry's real value lies in post-booking servicing, not search. He claims AI automation can cut these...
When to Make Speculative Points Transfers for Hotel Bookings
A points expert outlines a strategy for speculative transfers of flexible points to hotel and airline partners.
Villa Dubrovnik: Cliffside Luxury with Points Booking
An independent, 55-room hotel in Dubrovnik, part of Leading Hotels of the World, offers sea views from all rooms, seasonal rates from €600.
Corporate booking tools rewrite hotel listings with AI
AI-powered corporate booking platforms like Concur and Navan are merging and rewriting accommodation rate and room descriptions from multiple...
Booking B2B Leads Expedia in Room Nights
A Wall Street estimate suggests Booking Holdings' B2B business booked about 15% more room nights than Expedia's over the past year.
Lufthansa Miles & More Partners with Booking.com; Avios-Radisson Transfer Program Short-Lived
Lufthansa's Miles & More program now allows redemptions at Booking.com, offering flexibility for small balances but poor value. Meanwhile, a brief...
Earn Virgin Points at Your Favourite Restaurants with SquareMeal
Discover how to earn Virgin Points at your favourite restaurants with SquareMeal, a restaurant booking service with a partnership with Virgin Red.
IHG x Revolut Debit Cardholders Can Earn 20% Bonus Converting RevPoints to Avios
For a limited time, IHG x Revolut debit cardholders can earn a 20% bonus when converting RevPoints to Avios. This offer is available until August...