Lounge access
Everything filed under the stay in our hotels & resorts coverage, the 16 reports filed on it so far.
British Airways Heathrow lounge refurbishment set for 2027 and 2028
British Airways is advancing a major overhaul of its Heathrow lounges, starting with a refurbished Arrivals lounge in 2027 and a new T5C lounge.
Emirates opens new-design lounge at Manchester Airport
Emirates has opened a new £10 million lounge at Manchester Airport Terminal 2, featuring its latest global design and direct boarding gate access.
Avianca Delay Leads to Airport Lounge Sleep Room Stay
A traveler missed a connection to Panama after an Avianca flight delay, leading to an overnight stay in a VIP lounge sleep room at San Salvador...
Philippine Airlines' Manila Lounge and Transit Criticized
A traveler reports a poor transit and lounge experience at Manila Airport with Philippine Airlines.
Iberia opens new Sorolla Emerald Lounge for BA Gold members
Iberia has officially opened its new Sorolla Emerald Lounge in Madrid's Terminal 4, a first-class facility for oneworld Emerald members.
Digital Tipping Tools for Hotel Housekeepers
Digital tipping solutions for hotel housekeepers allow immediate tip access for staff and provide management with valuable service data, a key...
Aspire Opens Top-Tier Suite Lounge at Birmingham Airport
Aspire has launched its new premium Suite lounge at Birmingham Airport, charging £62 for direct access or a £22 Priority Pass upgrade.
Aspire opens new Luxe lounge at Birmingham Airport
Aspire has launched a new mid-tier Luxe lounge at Birmingham Airport, accessible for £52 or via Priority Pass with a £15 upgrade.
GuestRevu integrates Access Collins feedback
GuestRevu has launched an integration with Access Collins to automate restaurant guest feedback using reservation data.
US Airport Lounge Satisfaction Study Reveals Top Lounges
American Express Centurion and Capital One lounges tied for first spot in the JD Power 2026 U.S. Airport Lounge Satisfaction Study.
Hotel News: Exclusive Golf Access, Airport Departure, and Luxury Hotel Rebranding
American Express offers exclusive golf access to St Andrews, easyJet pulls out of Leeds Bradford Airport, and Regent Porto Montenegro leaves IHG One...
Flying Blue Introduces New Redemption Tiers with Reduced Benefits
Flying Blue is restructuring its award redemption system with new 'Light' fares that exclude benefits like lounge access and refunds, while...
Emirates Lounge at London Stansted Airport Impresses with Quality and Comfort
The Emirates Lounge at London Stansted Airport offers a peaceful and comfortable experience for business and first class passengers, with a wide...
Emirates Unveils New Lounge at Manchester Airport
Emirates has opened a new dedicated lounge at Manchester Airport's Terminal 2, featuring a refined design with luxurious materials and the airline's...
Revolut to Open First Branded Lounge in Copenhagen; Aer Lingus Expands Starlink; Qatar Airways Rolls Out Business-Light Fares
Revolut will launch its inaugural branded airport lounge at Copenhagen Airport in 2027, operating alongside Plaza Premium Group. Aer Lingus says its...
BA Aberdeen Lounge Delayed Further, Hyatt Regency Coming to Berlin
British Airways' lounge in Aberdeen is facing another delay in its reopening, while the Hyatt Regency brand is set to arrive in Berlin next year.